Showing posts with label i. Show all posts
Showing posts with label i. Show all posts

Thursday, October 21, 2010

22 Things You Don't Know About Your Customers

There are things you don't know about your customers. It's not you, it's them. But you need to figure it out. Here are some hard lessons I've learned over the years - they apply to usability, pet peeves and other fun stuff. Learn these and you'll have more, happier customers/visitors/readers/fans: